Monday, June 29, 2009

To Tear Down? Really?



by Scott AiritamPresident, Scott Airitam's Leadership Systems, LLC


It's really interesting to me that after my last post, I've had four outside conversations with people that want to get me to say that we should leave the door open to use The Last Man Standing Approach.


One of those conversations was pretty brief because there was a misunderstanding--the person was trying to apply it to hiring. So that one doesn't count.


Nevertheless, I cannot say that there is prudence in leaving yourself an out to use a destructive practice.


In each of the conversations, the common denominator was that the person I was talking to had a true need behind the desire to "have permission" to use The Last Man Standing Approach. That need was that they felt they would be setting themselves up to be weakened by not being able to be direct.


What they weren't able to see at the beginning of those conversations was that Leadership allows for directness. It calls for directness when it is appropriate and needed. Sometimes that comes in course correcting someone, other times it is needed when there is no time to allow for "learning by trying" and instead the Leader has to step in and make the decision.


The other side of the discussions revealed another need. In two of the people, the habit of venting anger and frustration on employees is so ingrained that they were having a hard time imaging not being able to do that. The success of the last blogpost is that it made these people think, and, to some degree, question what they have been doing.


The Leader will shield his people from as much of the junk that obscures productivity and development as possible. This includes the Leader's moods as well as high level politics, dysfunction in other groups, lack of tools necessary to do the job, and quality co-workers. In short, the Leader is going on the offensive against anything that might tear down productivity and development of his or her people.


I've worked with too many groups where the head person brings me in to "fix" the group, and, after analysis, it's either the obstacles that person is throwing in the way of their people or the lack of removing obstacles that is the real problem with the group.


Holding onto that crutch is not a way to build up--it is a recipe for tearing down.


The recipe for building resides in developing more capable Leaders. I've worked with groups such as National Air Traffic Controllers Associations, Southwest Airlines, and Lake Pointe Medical Center because they are interested in building up their Leaders. All have seen significant success from the process because it is holistic and it doesn't bring any negative side effects other than hard work and discipline.


If those were my organizations, that is the "negative" side effect I'd sign up for as well.

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